Support Incident Tracker - Installation & Setup

Configuration Problem: Could not connect to database server 'localhost'

Important: The file permissions on the configuration file allow it to be modified, we recommend you make this file read-only once SiT! is configured.

MySQL Database Hostname

The Hostname or IP address of the MySQL Database Server, usually 'localhost'

$CONFIG['db_hostname'] =

MySQL Database Name

$CONFIG['db_database'] =

MySQL Database Username

$CONFIG['db_username'] =

MySQL Database Password

$CONFIG['db_password'] =

MySQL Database Table Prefix

Optionally prefix database table names with the a string (e.g. 'sit_', use this if the database you are using is shared with other applications

$CONFIG['db_tableprefix'] =

Web Path

The path to SiT! from the browsers perspective with a trailing slash. e.g. /sit/

$CONFIG['application_webpath'] =



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